Frequently asked questions

Straight answers from the live Schedulo site: trial, tutoring workflows, digital attendance, and how to reach us. Schedulo is software — there is no shop address or map listing to manage.

Who is Schedulo for?
Schedulo is a full suite for learning centres (tutoring, Kumon-style programs, music/dance/art studios, youth sports coaches) and a core booking system many other businesses use alone — consultants, therapists and clinics, salons, fitness, and other professional services. Optional Attendance, Staff Hub, and included Library tools are what make it unique for centres like Kumon.
Does Schedulo support different business workflows?
Yes. Education accounts include family booking, recurring sessions, capacity, and optional Attendance, Staff Hub, and Library. Professional-services accounts use client, appointment, consultation, and service-call terminology with virtual Join links. Many appointment businesses stay on core booking only.
What happens after I request a free trial?
Check your email for a link to set your password and start. Your 30-day trial begins when the account is open. You can set up yourself with Help, or book an optional demo or full setup call. There is no charge to start a trial.
Is this a DIY self-serve signup?
You can set up yourself with Help, or book an optional setup call. After you start the trial from your email, the dashboard is yours either way.
Can customers book without creating an account?
Yes. Businesses can offer guest booking links for one-time visitors and account-based access for repeat booking and history.
How do family accounts work?
A family is one account. Children do not have their own logins. Each parent or guardian signs in with their own email, and staff can link extra parent/guardian emails to the same family so they share the children’s schedule.
We already pull 2–3 weeks of work ahead. Do we still need Schedulo?
Yes — that prep is a separate job. Keep pulling worksheets into folders weeks ahead. Schedulo is the live schedule: parents book, seats stay capped, staff get today’s class sheet, and you can add optional door scan. Your folders can stay full; Schedulo organizes who is in class each day.
Will I be charged automatically after the 30-day trial?
No. Requesting a trial requires no payment details. Published prices: Schedulo $19.99 / month, Attendance $5 / month (Schedulo + Attendance $24.99), Staff Hub $9.99 / month. Nothing converts to a paid service without your approval.
What does Schedulo include for tutoring centres?
Core family booking, recurring sessions, capacity, and reminders on Schedulo ($19.99 / month). Digital student check-in/out is the Attendance add-on ($5 / month). Staff Hub is $9.99 / month. Library (RRL staff desk) is included where enabled for eligible centres. Professional service teams have a separate client-first appointment flow and can use booking alone.
Does Schedulo meet Kumon's digital check-in requirement?
Kumon North America requires digital student check-in/out by October 31, 2026. Schedulo Attendance ($5 / month add-on) is built to meet that requirement, with booking and family accounts on the Schedulo plan. Schedulo is an independent product and is not affiliated with, sponsored by, or endorsed by Kumon North America, Inc.
What does digital attendance include?
Attendance is a $5 / month add-on: QR and barcode scanning at the door, printable student scan cards and labels, manual name entry, timestamped check-in and check-out records, a room display of who is in class (two screens or one tablet), auto-checkout after the scheduled session ends, attendance reports with print or PDF export, and an optional parent email on check-in. Optional advanced release tracking (off by default) adds class finished / ready for pickup vs picked up, who the child left with, optional parent confirmation, authorised pickup list, and older-student exempt. Optional staff Check-in List / desk mode is also off by default. Future updates for Attendance are included in that monthly fee.
What is the Library (RRL) feature?
Library is an included staff desk for eligible Kumon / learning centres: check out and return Recommended Reading List books tied to students in Schedulo, with shelf setup, printable labels, browse by level, out-now, and loan history. It is not a paid SKU. Parent self-checkout and full school-library (ILS) features are not part of this release.
Can education centres show assigned desks on class lists?
Yes. Optional Assigned seating adds fixed desk or table labels on students, daily bookings lists, and printed attendance sheets. It is separate from Event types (program zones like Main or Early learners). Centres can enable it during setup or anytime under Dashboard → Features. Parents are not asked to pick a desk.
How does onboarding work?
Every trial includes guided setup. We configure the initial workflow with you and confirm what is enabled before you go live.
How do I contact Schedulo?
Product, onboarding, privacy, and security questions are welcome at [email protected].
Where is my data hosted?
Ask us about data residency during onboarding if your centre has specific compliance requirements — we can walk through hosting and support options for your region.